Some marketing experts suggest generalists are better than specialists, and makes a convincing case. Has this ever happened to you?
Take SEO (search engine optimization) and web design, for example. You hire an SEO specialist after you hired a web designer who you thought knew everything about web design. In your mind, you lumped in a bunch of stuff in with “web design” that your web designer was clueless about.
After all, a web design specialist does not study SEO. He or she studies web design, and that’s it. You later find out you have zero SEO, and you’re ticked off. Now you hire yet another specialist who is going to do all kinds of changes to your site and other things you don’t understand. if this stuff had been done as part of the original design, you would have saved thousands of dollars.
Of course, he’s making a sales case for himself, but his point is right on. There are many times when it is good to hire a specialist and that’s exactly what you need. But if you are just starting out in business, or you are just making your first foray into Internet marketing, which is new territory for many small business owners, then what you really need is a guide, a generalist who knows how to get around in the field. There is more than one reason for this.
Michael pointed out of the reasons, which is the ignorance of specialists regarding other specialists specialties. But sometimes it’s not even ignorance. It could be differences of opinion.
You’ll run into some specialists who do things one way and another specialist who does things another way. Neither way is wrong, they’re just different, but they don’t go well together. You need someone who can reconcile the differences, someone who can analyze your situation and determine which direction is the best way to go – and sometimes that direction is between the paths of the two specialists.
What it all boils down to is directorship. Who’s going to run the program? Can you? Do you know enough about the different specialties of online marketing to direct the show and not end up lost? Most small business owners can’t do that. That’s why they need someone who can communicate across specialties to steer their business in the right direction. A director can tell the web designer not to include certain code, or to place it in an external file when it needs to be, based on the SEOs recommendation. Then she can convince the SEO not to be so adamant about the use of image files like Flash because in small doses and appropriate optimization techniques those elements can be implemented successfully. Your director doesn’t have to do the work; she just has to know how it should be done so that she can direct those who will do it. And if that’s the kind of expertise you need to steer your business in the right direction as you make the transition online, well then I’m your girl. And the best part is, I’m knowledgeable of online marketing and traditional marketing so I can help you integrate the two. Ready?